Hi I'm Rob, a Product Designer.
I design products that drive results
3.75 Million
Unique monthly visitors via Vodafone's UK mobile app.
52%
Reduced hours spent on manual tasks through an enhanced CyberSec tool.
35%
Shorter call hold times, helping Vodafone Broadband hit #1 NPS.
432,000
Additional product sold through a real-time adaptive planning tool.
Case Studies
From defining a North Star for Vodafone’s app to simplifying financial workflows at JPMorgan.
Defining a unifying vision that brought Vodafone’s leaders together around the future of its mobile app
Catalyst for a multi‑year commerce roadmap
Award Winner: Vodafone’s Innovation Award
Cutting call times and driving growth: How I helped Vodafone Broadband transform its support experience
2× customer base increase the following year
84% reduction in issue diagnosis time
Leveraging AI to transform cybersecurity controls at JPMorgan Chase
52% reduction in hours spent on manual tasks
Improving controls creation via human-in-the-loop
I love bringing clarity to complexity and leading teams to create products people genuinely enjoy using.
With over 16 years’ experience spanning enterprise design, SaaS start-ups, digital innovation, and more recently AI-assisted experiences, I’ve learned that impactful design is about connecting strategy, craft, people, and purpose.
By building strong stakeholder relationships and aligning teams around shared goals, I help create customer-centric products that deliver measurable business impact.
Rob Hampson.
Designing products that drive results.
Copyright © 2025 Rob Hampson.
All rights reserved.